Effective Date: [June 1, 2026]
This Shipping Policy applies to all orders of nail art products purchased on our website. Please read the following delivery rules carefully before placing orders.
1. Shipping Area & Carriers
1.1 We currently provide delivery services to USA. Orders with delivery addresses outside the service area will not be accepted.
1.2 We cooperate with official regular logistics carriers to deliver goods. We will arrange the most suitable logistics channel according to your delivery address and order type.
2. Order Processing & Shipping Time
2.1 Order Processing Time: After we confirm your payment, we need 1-3 business days to process, pack and arrange shipment for your order. Business days exclude weekends and official public holidays.
2.2 Delivery Transit Time: Standard shipping usually takes 15 business days. Expedited shipping usually takes 12 business days. The transit time is for reference only, and may be delayed due to bad weather, customs inspection, logistics backlog and other objective factors.
2.3 Once the parcel is shipped, we will send you the tracking number via email or platform message. You can track the logistics status in real time with the tracking number.
3. Shipping Fees
3.1 Shipping fee is calculated according to the delivery destination, order weight and shipping method. The specific shipping cost will be displayed on the checkout page before you complete payment.
3.2 We will launch free shipping activities from time to time. The free shipping standard shall be subject to the activity rules displayed on the website.
3.3 Additional charges such as remote area surcharge and customs duty (if applicable) shall be borne by the customer.
4. Delivery Address Rules
4.1 Please fill in your detailed, accurate and valid delivery address, recipient name and contact phone number. We are not responsible for delivery failure, parcel return or loss caused by wrong, incomplete or invalid address information provided by you.
4.2 After the order is shipped, we generally do not support modifying the delivery address. If you need to adjust the address urgently, please contact customer service as soon as possible, but we cannot guarantee the modification can be successful.
5. Parcel Receipt & Abnormal Logistics
5.1 Please check the outer package and goods on the spot when receiving the parcel. If the package is damaged, deformed or the goods are missing, please refuse to sign for it and contact our customer service immediately.
5.2 If the logistics status shows that the parcel has been delivered but you have not received it, please check with the local logistics station, neighborhood management or relatives and friends first, then contact us for assistance.
5.3 For parcels returned due to customer reasons (including but not limited to refusing to receive, wrong address, unable to contact the recipient), the return logistics fee and re-delivery fee shall be borne by the customer.
6. Force Majeure
We shall not be held responsible for delivery delay, parcel loss or damage caused by force majeure events, including but not limited to natural disasters, war, epidemic control, customs policy adjustment, logistics system failure and other uncontrollable situations.